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Frequently Asked Questions

1. Frequently Asked Questions:
2. How fast does e-Bikes go?
3. Do I need a Drivers License and/or Insurance to operate a e-Bike on the street?
4. How far can I go on a single charge?
5. How do I charge my battery and how much does it cost?
6. How long does it take to charge my battery?
7. How long will my battery last?
8. What is the difference between  48v ebikes to the 60v ebikes?
9. Whats the difference between  Lead Acid and Lithium e-bike models?
10. Can I ride my ebike in the rain?
11. Can I ride my ebike in the winter?
12. What is the difference between the Incline Series and the Street Cruiser Series ebikes?
13. What is the difference between a 500watt peek motor and a 500watt continuous motor?
14. What is the Anti Theft Automatic Motor Lockout feature?
15. What is Pedal Assist?

1. How fast does e-Bikes go?
Our scooters are limited to a maximum speed of 32km hr meeting the Canadian Regulation requirements for an e-Bike.

2. Do I need a Drivers License and/or Insurance to operate a e-Bike on the street?
You must be 16 years of age or older and wear an approved bicycle helmet to operate your Volt Canada e-Bike on the street. No license or insurance is required under the Canadian Law Bill 126.

3. How far can I go on a single charge?
This all depends on weight ratio, terrain and few other important factors (Inclines and Declines) We will have detailed information posted shortly. Our Street Cruiser Series ebikes are rated for 40km to 55km in range on a single full charge depending on model.

Our Incline Series ebikes are rated for up to 60km to 120km in range on a single full charge depending on model.

4. How do I charge my battery and how much does it cost?
Charging your Volt Canada e-Bike is done with your included DC Charger. Simply plug in your charger to the charging plug on the ebike and then plugging the DC charger into your 120v AC power outlet. Make sure you use the charging system that came with your ebike. Never mix chargers with different ebikes.

5. How long does it take to charge my battery?
With a completely depleted battery it will take about 6-8 hrs for 12v 14ah packs of charging time, and 10-12 hrs for 12v 20ah packs of charging time. The cost per charge is around $0.12 for every full charge.

6. How long will my battery last?
The life of Lead Acid batteries is around 3-5 yrs or 300 to 500 charges. This all depends on how you store your battery when not in use and how often you charge the battery packs. We recommend storing batteries in a warm room temperature enviroment during off seasons or not in use. Never let your battery packs freeze during winter storage!

7. What is the difference between 48v ebikes to the 60v ebikes?
More voltage equals more torque, Battery amps equals your range and motor size equals power. These are the basic equations for brushless electric drive ebikes. Having our 60 volt incline series gives us the hill climbing torque we were looking for. More voltage also means longer range due to less energy needed to propel your ebike.

8. Whats the difference between Lead Acid and Lithium e-bike models?
The biggest difference is the weight, lithium batteries are almost half the weight of lead acid batteries. Power to weight ratio is an important factor when it comes to electric drive systems. Less weight more torque and power.

Lithium batteies also give FULL power during the entire use of it cycle until to the point of low voltage cut-off.

Lead acid batteries will slowly decrease battery power during use decreasing power as the battery level becomes lower until low voltage cut-off.

9. Can I ride my Volt Canada ebike in the rain?
Yes you can ride your ebike in the rain. Our ebikes our weahter proof for everyday weather conditions. We do not recommend riding your ebike through deep puddles or muddy conditions. We do not recommend riding your ebike during winter seasons.

10. Can I ride my ebike in the winter?
This is a question we get all the time and the answer is simple. No we do not recommend riding your ebike during the winter seasons for a few reasons.

It is very unsafe with slippery terrain and icy road conditions.
Freezing of battery pack may may occur causing damage to batteries.
Electronics can be damaged if exposed to extreme cold weather conditions from ice build up and condensation.
Corrossion is excelerated from salt and sand

11. What is the difference between the Incline Series and the Street Cruiser Series ebikes?
Incline Series ebikes 48v or 60v are equipped with 20ah battery packs and a 500watt continuous motor. Our 48v Incline Series comes with our 600watt smart controller, and our 60v Incline Series comes with our 800watt smart controller. You also have the option to go with Lithium battery with our 60v Incline Series.
Street Cruiser ebikes come in a 48v 14ah battery packs with a 500watt peek motor and 500watt smart controller.

12. What is the difference between a 500watt peek motor and a 500watt continuous motor?
500watt continuous motor will run 500watts continuously and peek to 800watts during inclines.
500watt peek motor will run 350watts continuously and peek to 500watts during inclines.

13. What is the Anti Theft Automatic Motor Lockout feature?
Some of our Volt Canada’s electric scooters are equipped with this feature. When alarm is enabled and triggered, the motor (Rear Wheel) will lockout and vibrate preventing anyone from moving the ebike.

14. What is Pedal Assist?
Some of Volt Canada’s ebikes (Incline Series) use smart controllers that will detact when a rider starts to pedal and assist you with automatic power without the use of throttle control. Pedal Assist enables a rider to use pedals regardless the size of the ebike.

 

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